Social Development reiterates determination to improving SASSA services
23rd January 2025
Social Development Minister Sisisi Tolashe has pledged her support and dedication to improving South African Social Security Agency (SASSA) products and services throughout an engagement while using the company's senior administrators in a strategic planning session in Cape Town.
Tolashe on Tuesday expressed her heartfelt congratulations to the various social grant beneficiaries, who excelled during the 2024 matric exams.
On the 724 156 full-time learners who registered for your National Senior Certificate (NSC), 572 338 are social grant beneficiaries, symbolizing 81% of the registered pupils during the instruction sector.
These learners realized a commendable pass rate of 86%.
"This indicates the financial commitment government is earning within the life of bad and susceptible young children is yielding a optimistic affect in breaking intergenerational poverty," Tolashe said.
Reflecting on current achievements, the Minister highlighted critical milestones and ongoing priorities. She dedicated to urgently addressing the issue of long lasting Management appointments and also the shortage of personnel at most area places of work.
Also, the Minister highlighted more info the necessity for community-based engagements and outreach pursuits.
"Our Local community is waiting for our immense intensification of Neighborhood outreach, the place we prioritise underserved parts to convey services srd grant payment dates nearer to our people," she reiterated.
With regards to SASSA systems, Tolashe urged administration to prioritise improving and modernising systems to further improve accessibility, queue administration get more info and stop fraud.
Moreover, the Minister has requested SASSA Performing CEO, Themba Matlou, to supply a system that seeks to resolve the problems of payment channels in rural regions by supplying another Option for payments.
"We commit ourselves to work with [SASSA]... We can be found always to deal with the issues together. Every one of us need to be Option-driven within our website system to make adjustments into the lives of our folks by concerted endeavours," the Minister mentioned.
SASSA is really a nationwide company of presidency that administers South Africa's social protection procedure, such as distributing social grants on more info behalf on the Division of Social Development. – SAnews.gov.za